Returns, Refunds & Cancellation Policy
At Maniec, customer satisfaction is our top priority. If you are not completely satisfied with your purchase from Maniec, we are here to help.
Return Eligibility
You may request a return if:
• The product is damaged or defective.
• You received the wrong item.
• The product is unused and returned in its original packaging.
Important Return Condition
To ensure a smooth claim process:
• Customers must record a proper unboxing video while opening the package.
• The unboxing video must be clear, original, and unedited.
• Return, replacement, or damage claims without a valid unboxing video may not be accepted.
Return Request Timeline
• Return requests must be submitted within 3 days of product delivery.
• Requests made after 3 days from delivery may not be accepted.
Non-Returnable Items
The following items are not eligible for return or refund:
• Used or customer-damaged products
• Customized or personalized items
• Products returned without original packaging
• Claims submitted without valid unboxing video proof
Refund Process
• Once the returned product is received and inspected, we will notify you regarding the approval or rejection of your refund.
• Approved refunds will be processed within 5–7 business days to the original payment method.
Exchange Policy
If you receive a damaged, defective, or incorrect item, we may offer a replacement subject to product availability.
Cancellation Policy
• Orders can only be canceled before shipment.
• Once the order has been shipped, cancellation requests will not be accepted.
Contact Us
For return, refund, or cancellation assistance, please contact us at:
Email: maniecllp@gmail.com
Thank you for shopping with Maniec.
Return Eligibility
You may request a return if:
• The product is damaged or defective.
• You received the wrong item.
• The product is unused and returned in its original packaging.
Important Return Condition
To ensure a smooth claim process:
• Customers must record a proper unboxing video while opening the package.
• The unboxing video must be clear, original, and unedited.
• Return, replacement, or damage claims without a valid unboxing video may not be accepted.
Return Request Timeline
• Return requests must be submitted within 3 days of product delivery.
• Requests made after 3 days from delivery may not be accepted.
Non-Returnable Items
The following items are not eligible for return or refund:
• Used or customer-damaged products
• Customized or personalized items
• Products returned without original packaging
• Claims submitted without valid unboxing video proof
Refund Process
• Once the returned product is received and inspected, we will notify you regarding the approval or rejection of your refund.
• Approved refunds will be processed within 5–7 business days to the original payment method.
Exchange Policy
If you receive a damaged, defective, or incorrect item, we may offer a replacement subject to product availability.
Cancellation Policy
• Orders can only be canceled before shipment.
• Once the order has been shipped, cancellation requests will not be accepted.
Contact Us
For return, refund, or cancellation assistance, please contact us at:
Email: maniecllp@gmail.com
Thank you for shopping with Maniec.